Help and Information

Below you will find answers to the most commonly asked questions. If you still can't find what you are looking for feel free to contact us.

General Information

What is Jay Mobiles?
Actually Jay Mobiles is taken from this blog owner name, Jay Damien. He is the one of the low profile dealer since year 2005 and starting his mobile phones business from age 17 years old. I'm specialize in selling branded mobile phones, phone personalization and offer several unique and creative services through this blog. I do currently experiencing in this mobile world. The Jay Mobiles blog site and services are owned by Jay Damien from Malaysia.

Why are you called Jay Mobiles and what does it mean?
Jay is currently taken from my name and Mobiles is mean for mobile phones.

Are the products in the public galleries really free?
All content on Jay Mobiles is Free and Free is what Jay Mobiles is all about! There are only instances where there may be fees associated with Jay Mobiles.

* If you click on an advertisement on Jay Mobiles, you are helping me to get earning points from my advertisers. So that, i can claim my cheque from my advertisers.

How can I contact you?
To contact us, you can use our contact form.

Downloading items from the public galleries

How do I download the items to my pc?
Downloading items directly to your pc from the public galleries is convenient if you want to upload them to your mobile using a cable, IR, Bluetooth or a memory card.

Is there a limit on the number of items I can download?
Currently, you can download unlimited items to your PC each day. Sometimes, this blog will become slower because of the enormous bandwidth usage.

The ringtones in the public gallery won't work on my phone?
The ringtones provided in the public gallery might not be compatible with all phone models, depending on the phone's age and feature set. Polyphonic ringtones should work on most phones, but MP3 ringtones will only work on newer phones.


Games issues

Are the games really free?
The games themselves are free of charge because they are ad sponsored. The data downloaded is typically 15-25 kilobytes per connection.

The game asks me to access the internet. Why?
The game is ad sponsored and requires downloading ads from time to time. This is done through the phone data connection. Downloading ads usually occurs every 4-5 play and the data size used is typically 15-25 kilobytes per connection. If you have an unlimited data plan, you will not be charge extra. Check with your mobile service provider to get specific information about your data plan.

Should I use the .JAD or .JAR file when downloading a game to my PC?
In most cases you will only need to download and install the .JAR file. If you are using the PC software provided with your mobile phone, you can often use this software to install the .JAR file directly from the PC to your phone.

If you don't use the handset manufacturer software, or if you have problems installing the files, you should transfer both the .JAR and .JAD files to your phone and install it from there, trying the .JAD file first. In some cases you will need to transfer both files into the App, Games or Install folder on your phone memory itself and NOT on your memory card. Make sure to transfer both files into the same folder.

Please Note: Some mobile phones may attempt to download the .JAR file using the phone Internet connection when you install the .JAD file, even if you have transferred both the .JAR and .JAD file to your phone. This happens when the phone cannot find the locally stored .JAR file on your handset and it tries to download it instead. This should work but please be aware that you may have to pay for the data used to download the file. Check with your mobile network operator to get more information about your data plan. If you have an unlimited Data plan there should be no additional charges.

I get an error message when I try to transfer the files from my PC to my phone. Why is this?
All phones have a file size limit. Try to find a game with a smaller file size. Check with your mobile phone manufacturer to learn more about your phone's specific capabilities.

My phone is not listed, What can I do?
The phones we have listed are the ones we know to be compatible with the games. This does not mean that your phone is incompatible with the games. If you know that your phone is "in the same family" as a listed phone, you can select that phone and see if it works. Important notice: Jay Mobiles is not responsible for problems that occur while trying games on phones that are not listed in the list. Installing incompatible software can cause damage on your mobile phone.

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